SHIPPING POLICY

At Fabzure, every fabric order is custom-printed and made-to-order, ensuring that you receive a product crafted with care and precision. We are committed to delivering your orders safely and efficiently across the globe.

1. Processing & Delivery Time

Production Time: Printing and processing your fabric typically takes 10–20 business days, depending on your order size and design complexity. Each fabric is created exclusively for you to maintain top quality.

Estimated Delivery: Orders usually reach you within 20–25 days from the date of order placement. This includes production and international transit. Delivery times may vary slightly depending on your location.

Order Processing: Once your order is confirmed, processing begins immediately. You’ll receive an email with tracking details as soon as your order is dispatched.

2. Shipping Locations & International Delivery

We proudly ship worldwide to bring Fabzure fabrics to customers across the globe. Whether you’re in the US, Europe, Asia, or anywhere else, we ensure reliable international delivery.

• Worldwide Coverage: We deliver to most countries. If your region doesn’t appear at checkout, please contact us — we’ll help arrange delivery or provide guidance.
• Customs & Duties: International orders may be subject to local import taxes or customs duties. These charges are the responsibility of the customer, as they vary by country.

3. Shipping Carriers & Handling

Fabzure works with trusted courier partners to ensure your fabrics arrive safely and on time.

• Carriers: We primarily use FedEx, DHL, UPS, or similar global couriers based on destination.
• Tracking: Once your order ships, you’ll receive a tracking number by email to monitor delivery progress in real time.
• Packaging: Fabrics are carefully folded (or rolled for larger pieces) and packed in protective, waterproof packaging to prevent damage during transit.

4. Free Shipping & Promotional Offers

Fabzure offers free shipping from time to time, based on special promotions or order conditions. Watch out for seasonal offers on our website!

• Festival Offers: During major events or festive sales, we may offer free shipping for a limited period.
• Cart Value Offers: Orders exceeding a certain value may qualify for free delivery.
• Special Events: Keep an eye on special announcements — free shipping may apply automatically when eligible.

If no offer is active, standard shipping rates will be applied and displayed at checkout. All rates are transparent with no hidden charges.

5. Return & Refund Reference

Since all fabrics are custom-printed, we do not accept general returns or cancellations once production has started. However, we take product quality seriously.

For more details on replacements and defective items, please review our Return & Refund Policy .

6. Order Changes & Cancellations

• Within 24 Hours: Contact us within 24 hours of placing your order for any change or cancellation request.
• After 24 Hours: Once production begins, changes or cancellations are no longer possible.
• How to Request: Email us promptly with your order number and requested modification. We’ll confirm if the change can be made.

7. Customer Support

If you have any questions about your shipment, tracking updates, or delivery concerns, our team is here to help.

• Email: support@fabzure.com
• Response Time: Our team usually responds within 1–2 business days.
• Tracking Help: For delayed or lost packages, contact us — we’ll coordinate with the courier to resolve it quickly.